Front desk and scheduling
Production
Also called gross production, net production
The dollar value of the dental work done or scheduled, measured before insurance and patient payments.
Production is the total value of the services an office performs, counted when the treatment is done, not when it is paid for. Offices often track gross production, which is at full fees, and net production, which subtracts write-offs. It is used to set daily and monthly goals and to judge how full the schedule is. Staff can raise production by keeping chairs filled and by scheduling accepted treatment.
Example at the front desk
Our daily goal is five thousand dollars in production, and we are close with this afternoon's schedule.